Posts Tagged “costly misunderstandings”

Business consultant Bev Smallwood of Magnetic Workplaces, in an article titled Don’t Misinterpret the Golden Rule, points out that it takes more than putting ourselves in an employee’s situation to effectively motivate and retain staff.

Ms. Smallwood’s article uses the Golden Rule to make her point. In general, managers do make sincere efforts to consider the needs of the people who report to them. Too often though, we try to address those needs based on what we would expect if we were in the same situation.

Instead, suggests Smallwood, we should take the time to learn enough about each person that we can understand what truly motivates them. This avoids costly misunderstandings that lead to lost productivity and higher employee turnover.

After all, as the article concludes, “I may like ice cream, but when I go fishing I use worms, ’cause fish like worms.”

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