7 Questions for Business

Keith: “So tell me a little about your coaching technique?”

Blank stare – “coaching technique?” Obviously an unfamiliar concept

“Yeah, how do you approach a call feedback session?”

“OHH!! Gotcha… umm…. Sandwich?”

Keith: “Excellent. So you say something good, then talk about something that needs improvement, then something good again. Great. Very effective.”

“Oh. I usually think of it more like hammering a piece of dead meat between two slabs of dry toast. …. “
“But I could try it your way I suppose”.

Ooookay.